Terms and Conditions
The cost of packaging is included in the price. There is no VAT.
Payment has to be made by cheque, postal order
or account transfer. Payment by card is at present not possible. Cheques
should be made payable to Benjamin Storch. Please enquire about account
details if necessary.
Where the items are not in stock, please allow
two weeks for their creation. Large sculptures will take longer.
Payment is expected prior to sending out the
ordered item(s) and items will be sent immediately upon receipt of payment,
taking into account the above making period where required.
All items are guaranteed to withstand sensible
handling for a period of seven years. If any serious faults do occur
that seem to be the result of inherent material flaws, then the items
can be returned and will be repaired free of charge.
Commissions are most welcome. A charge will
be made for the design stage, if applicable, and a deposit of 20% of
the item(s)'s value is expected. If the client is not satisfied with
the result the deposit will only be returned if the item(s) is/are deemed
to be of interest to other customers, so that there is no great loss
to me as a maker in the amount of time invested. This can be confirmed
before the work is started to avoid any misunderstandings.
Enjoy the work . . .